Looking to take a break from the gym? We will miss you but understand that sometimes you need to take a few months off. The good news is we offer a membership hold option that you can easily access from our app for up to 3 months.
- Click on "my account"
- Choose cancel/pause plan.
- Confirm yes.
- Enjoy your time away, you will be missed!
Your membership will be paused until you resume it OR automatically after 90 days. All services and access to gyms are paused. You can pause your membership once every 12 months. Billing will begin once your membership has resumed.
You can also remove the pause on your membership int he app, if you would like your membership resume before the 90 days is up.
- Click on "card"
- Click resume plan.
- Confirm yes and you are ready to rock!
If you are having issues processing the membership hold reach out to our support team by clicking on the help icon in the right hand corner.