KidCare FAQ

Reservations

To use the KidCare, a reservation must be made, we recommend scheduling at least 24 hours in advance. All of our KidCare locations can be scheduled  through the VASA app or online at gympayment.com

  • Click book KidCare on the home page.
  • Choose your location.
  • Choose your duration.
  • Select one or more kids to check availability.
  • Click apply filters, from here you can adjust which date and time you want to schedule.

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Canceling is also a breeze, we understand life doesn't always go as planned! If you find yourself unable to make your scheduled KidCare follow these easy steps to cancel in the app. Please note all cancellations will need to be canceled 1 hour before scheduled appointment to avoid a fee.

  • Go to schedule tab and choose "My Calendar".
  • Choose the correct date on the calendar.
  • Each day will show what you have scheduled for that date (this includes KidCare and classes)
  • Click the "x"
  • click delete to confirm

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Registration

To utilize our VAWESOME KidCare you will need to have your child registered with us. You can add and remove children right from your app. 

  • Click on "my account" tab choose the option KidCare.
  • Click the "Manage Kids" button.
  • Sign the KidCare waiver.
  • Click "Add Child"
  • Add children's information and save.
  • Click Save and Sign
  • Sign and click submit
  • registration is now complete and can be used. 

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Editing & removing  child information on file is just as easy!

  • Click on "my account" tab choose the option KidCare.
  • Click the "Manage Kids" button.
  • Click the child you want to edit/remove.
  • Click "Edit" or "Delete Child Info"

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Pricing

You have two options!

Pay Per Visit: $5 for up to 90 minutes per a child and visit. (paid upon dropping your mini member off)

Per Month: $15 per month for the first child and $10 per month each additional mini member added. (It must be set up through automatic billing at the club).  This allows your mini member up to 90 minute visit a day. You can add this to your membership right in the VASA app!

  • Go to my account in the app.
  • Click on KidCare.
  • Click on "purchase  the KidCare Add-on" highlighted in red.
  • Choose how many Children you want on your plan, The purchase amount will reflect at the top of the screen for you new monthly bill total.
  • Click save and continue.
  • You will have the option to add or deny Guest Privileges Service. Choose your option and click save and continue.
  • You will check out  with your final purchase and agree to the terms of KidCare.
  • Sign and click submit and finish.
  • Click Agree and Purchase.

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 A late fee will be charged for any children left in our care for over 90 minutes, members who stay longer then their scheduled reservation or members returning after posted hours of operation. The fee structure is $1/child for the first fifteen minutes, $2/child for each additional fifteen minutes or person thereof.

 KidCare Activities

Here are some of the VAWESOME activities that your mini member can participate in while visiting our KidCare:

  • Arts & Crafts
  • Storytime
  • Kidfit (this is usually games and obstacle courses to get the kids up and moving)
  • Games & Puzzles
  • Word of the day (Spanish, Sign Language, Braille)

Who's Watching your Mini Members?

Our KidCare staff go through a rigorous screening and background check process before they are able to work in our locations. Also, they must be CPR and First Aid certified. Generally speaking, they just need to be Vawesome!

What are the age limits?

6 weeks - 12 years old.

 

Have any other questions regarding our KidCare, reach out to our support team by clicking on the help icon in the right hand corner. 

 

 

 

 

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