Are you on a Studio membership and no longer interested in our Studio Red or Cycle classes? Are on a Fitness but finding you're just not using the awesome added amenities like the pool, sauna and classes? Thinking that one location would suit you better? You can downgrade your membership right in the app!
Downgrading from the Studio to a Fitness membership will still continue to give access to all amenities and multiple locations. The basic membership only allows you to use the cardio and weight equipment for one VASA location. If you are downgrading your membership within the first six months a downgrade fee of $25 will be processed to finalize the change to your membership.
- Click on "My Account"
- Click on plans.
- Choose change plan.
- Choose your home location.
- Choose your plan click selected plan.
- You will see the price for your selected plan, click save and continue.
- You will have the option to add Personal Training to your membership, choose your package and click save and continue. You can also opt out by clicking no thanks.
- Enter in your personal information, emergency contacts & click save and continue.
- You will now be able to view and confirm charges going forward.
- Click accept membership terms & application fees.
- Sign and click done signing.
- Click agree and purchase.
If you are having issues processing a downgrade, reach out to our support team by clicking on the help icon in the right hand corner.