The VASA Fitness app provides every feature you need to have the perfect VASA gym experience. Check into the gym with your phone, manage your account, book classes, gym time and KidCare from anywhere with just a few taps! Don’t forget to update! We are continually working to update this app to create the best experience for you.
- Use the app to easily and quickly access your member barcode and enable touchless check in to your VASA gym.
- Update personal info including your emergency contact.
- View and make changes to your membership type.
- View amenities for each location.
- Find club contact info and directions for all locations right at your fingertips.
- View your own personal calendar inside the app.
- View all locations schedules for Group Fitness, Studio classes & Gym Access
- Book classes & gym time
- Cancel appointments with ease.
- View all locations and schedule KidCare.
- Register and remove registered kids at any time.
- Update and view your child’s information.
- Manage payment methods.
- View billing dates and balances.
- Upgrade or downgrade your membership.
- Pause your membership.
- Cancel your membership or added services.
- Earn and track credits for each friend that joins VASA with your online link.
- View your check in Activity.
- VASA Life blog
- VASA Store
- MyZone app
- Live chat with Member Services team.
- Submit a support ticket for our Member Services team.
- View more helpful articles just like this one!
Why can’t I login or I don’t have my activation key? We can help you, here for troubleshooting!
Why is my old account showing says loading info? Please send us a text message to our Helpdesk at 801-845-0545 Please include your Barcode, first & last name and birthday so we can help get your app up and running shortly!
Can I change my picture?
If your membership does not include the service of KidCare you can update your photo right in your app under “My Account”. If you have KidCare, keeping your kids safe is our top priority, so unfortunately, we can’t allow you to change your photo in the app. To change your profile photo, please visit our KidCare front desk.
Can I update my basic info? You can change your address, email and birthdate information. For security reasons the first and last name cannot be updated but you contact our Member Services team with a copy of your ID to update any name changes.
What do I do if my account is locked? Please send us a text message to our Helpdesk at 801-845-0545 Please include your Barcode, first & last name and birthday so we can help get your app up and running shortly!
Why can’t I change my home location? At this time the option to transfer your location through the app isn't available. If you are a basic membership you can make this change by contacting our Member Services team. Please note all location transfers processed on a Basic membership involve a $25.00 transfer fee. Why this fee? Our Basic members are set up with one gym access and pay a lower monthly rate than their Fitness counterpart. Paying the higher option allows members to move between each gym with no additional fees. If you are a Fitness membership looking to view and schedule at locations other than your home gym click here.
Haven't found what you are looking for? Reach out to our support team by clicking on the help icon in the right hand corner.