VASA Fitness app

The VASA Fitness app provides every feature you need to have a the perfect VASA gym experience. Check into your gym with your phone, view and book classes and KidCare from home with a few taps, and manage your account. We are continually working to update this app to create the best experience for you.

 MEMBER BARCODE

  • Use the app to easily and quickly access your member barcode and check into your VASA gym fast. 

SCHEDULING

  • View your own personal calendar inside the app.
  • Search the gym schedule for classes and KidCare.
  • Book classes and Kidcare appointments.
  • Cancel appointments with ease. 

KIDCARE

  • Add/update/view your KidCare information.
  • Book KidCare appointments in advance to guarantee your spot!

LOCATIONS

  • View your home gym or any gym location. 

Have questions, check out our FAQ's for our new VAWESOME app!

Why can’t I login? We can help you find login, please send us a text message at (801) 845-0545

Why is my old account showing?This is due to your account not being linked properly, we can assist with this, please send us a text message at (801) 845-0545

What if I don't know my activation key? We can help you find this, please send us a text message at (801) 845-0545

Can I change my picture?
Currently this is under development and will be released within the next few weeks, to update your picture right now you can visit the front desk at any of our clubs and a team member will be able to assist you.

Can I change my first name and other basic info?You can change your address, email and birthdate information. For security reasons the first and last name cannot be updated but you can visit the front desk at any of our clubs and a team member will be able to assist you.

Where are my points? As of 12/31/19 you will no longer be able to redeem reward points or access the old app. You may use any current points you have until that time. We will be launching a new and improved rewards program in 2020!

Why does my account say only loading info?This is due to your account not being linked properly, we can assist with this, please send us a text message at (801) 845-0545

What do I do if my account is locked?If your account is locked you can visit gympayment.com and click need help

Why cant in change my home location? This is based on the location we have in your system if you are one a Fitness membership no worries you can go to any location and viewing classes schedules at any location is available on the app. We offer a location switch for our Basic members with a $25 transfer fee. Why this fee? Our Basic members are set up with one gym access and pay a lower monthly rate than their Fitness counterpart. Paying the higher option allows members to move between each gym with no additional fees. This is why we ask that our Basic members pay a transfer fee to move locations each time. Are you looking to transfer your home location, email us at support.

 

 

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