If VASA Fitness is unable to withdraw the monthly membership payment, a $25 return fee is automatically added to the account in addition to the monthly dues.
In order to have the $25 return fee adjusted for the missed payment, we need a letter from your bank stating the card or bank account was closed for your protection due to fraud or a lost/stolen card. Once we have the confirmation from your bank, we can make adjustments to the return fee. Please contact our support team at (801)426-8644 or email support@vasafitness.com.
Reach out to our support team by clicking on the help icon in the right hand corner for help regarding your membership.