What is the Return Fee?

For each month VASA is unable to withdraw or debit the monthly payments, or your monthly payments are declined on the regular monthly bill date for any reason, VASA will add a $25 Returned Payment Fee to your account.

In order to have the $25 return fee adjusted for the missed payment, we need a letter from your bank stating the card or bank account was closed for your protection due to fraud or a lost/stolen card. Once we have the confirmation from your bank, we can make adjustments to the return fee. 

You can manage your payments and update your billing information via your VASA Mobile App, or by contacting Member Services at support@vasafitness.com, or by clicking on the help icon in the right hand corner for help regarding your membership.

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